Terms of Service

SleepShift is a structured wellness program based on the Cognitive Behavioral Therapy for Insomnia (CBT-I) protocol ("the Program" or "the Service"). The Service is designed to help adults implement the CBT-I protocol through guided daily tracking, weekly adjustments, and structured cognitive exercises.

SleepShift is not a medical treatment, medical device, prescription software, or healthcare service. It is a wellness program based on publicly available clinical research. It does not diagnose, treat, cure, or prevent any disease or medical condition.

You may use SleepShift if you:

• Are 18 years of age or older;
• Are not currently under active psychiatric treatment for a condition that would be contraindicated with sleep restriction (if in doubt, consult your healthcare provider);
• Do not have an active, unmanaged diagnosis of obstructive sleep apnea or another sleep disorder for which CBT-I is contraindicated, unless you have received medical clearance;
• Agree to these Terms in full.

SleepShift reserves the right to terminate accounts that do not meet eligibility requirements.

You must create an account to access the full Program. You are responsible for maintaining the security of your account credentials. You may not share your account with another person.

Week 1 (baseline data collection) may be accessed without payment. Access to Weeks 2–8 and ongoing maintenance requires a completed purchase.

Access to Weeks 2–8 of the SleepShift Program requires a paid subscription. Three subscription plans are available:

• Monthly — $19.99 USD per month, billed monthly.
• 3 Months — $39.99 USD billed every 3 months.
• Annual — $69.99 USD billed yearly.

All plans auto-renew at the end of each billing period at the rate stated above until you cancel. You will receive a renewal reminder email at least 3 days before each charge, including the renewal date, amount, and a one-click cancellation link. You may cancel at any time from your account settings; cancellation takes effect at the end of the current billing period.

Explicit consent to auto-renewal is required at checkout via an unchecked acknowledgement checkbox. Subscription begins upon completion of Week 1 and your confirmed plan selection.

Payments are processed by our payment processor. SleepShift does not store your payment card information.

HSA/FSA: SleepShift may qualify as an eligible HSA/FSA expense. Consult your plan administrator. SleepShift does not guarantee HSA/FSA reimbursement eligibility in all circumstances.

You may request a full refund within 14 days of your first paid charge. Contact us at support@sleepshift.app and your refund will be processed within 5 business days. After 14 days from the first charge, all subscription payments are non-refundable, but you may cancel at any time to stop future charges.

For the avoidance of doubt: Week 1 is free and no payment is collected until you choose a plan. The 14-day refund window begins on the date of that first charge.

All content on SleepShift — including program content, design, software, and documentation — is owned by SleepShift and protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from any part of the Service without prior written consent.

Your use of SleepShift involves the collection and processing of personal data including your sleep diary entries and program progress. This data is handled in accordance with our Privacy Policy, which is incorporated by reference into these Terms.

Your sleep diary data may be processed by third-party AI services (currently OpenAI API) to generate personalized cognitive restructuring guidance. This processing is governed by our Privacy Policy. By using SleepShift, you consent to this processing.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SLEEPSHIFT AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICE.

SLEEPSHIFT'S TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM YOUR USE OF THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE SERVICE.

Sleep restriction therapy involves deliberate reduction in time in bed and may cause temporary increased daytime fatigue. This is an expected and normal part of the protocol. If you experience severe adverse effects, discontinue use and consult a healthcare provider.

SleepShift is not appropriate for all users. See Section 2 (User Eligibility) for contraindications. If you are unsure whether CBT-I is appropriate for your situation, consult a licensed healthcare provider before starting.

SleepShift is not an emergency service. If you are experiencing a medical or psychiatric emergency, contact emergency services immediately.

You may terminate your account at any time by contacting us. SleepShift may terminate or suspend your account for breach of these Terms. Termination does not entitle you to a refund beyond the refund policy in Section 5.

These Terms are governed by the laws of the Republic of Cyprus, without prejudice to any mandatory consumer-protection rights you may have under the laws of your country of residence. Any disputes arising from these Terms shall be resolved in the courts of the Republic of Cyprus.

We may update these Terms from time to time. We will notify you of material changes by email or in-app notification. Continued use of the Service after changes constitutes acceptance of the updated Terms.

For questions about these Terms, contact us at: support@sleepshift.app